Susan D. Mainzer, JD, was named a Leading American Attorney in alternative dispute resolution (ADR) areas of employment, commercial law and family matters. She is an experienced ADR practitioner, trainer, retreat facilitator, life coach and organizational development consultant.
Susan is recognized for her expertise in helping people in high conflict relationships and from diverse backgrounds reach agreements. She frequently mediates interpersonal cases, acts as a Moderator for divorce settlement conferences and serves as a mediator on the Appellate Court’s Family Mediation roster. She regularly mediates workplace disputes, insurance and business matters.
Susan has taught negotiation, 40-hour family and 30-hour civil mediation training for Mediation Center and the American Arbitration Association. As Adjunct Faculty in Hamline University’s MBA Program, she teaches Organizational Conflict Management Systems and Conflict Resolution for Managers. She was among ten American mediators chosen to participate in Germany in a cross cultural conflict resolution study. She serves as a facilitator on public policy issues. As an organization development consultant, she helps design conflict management processes. She coaches mediators, managers and staff in conflict resolution strategies and individuals on career, transition and life choices. She creates customized workshops in creative problem solving and appreciative inquiry to improve the workplace climate.
Susan is a qualified neutral for family, contracts, personal injury and employment cases under Rule 114 of Minnesota’s General Rules of Practice. She earned her law degree from the University of Wisconsin. She worked at the Metropolitan Council two years as a facilitator, trainer, career coach and organizational development consultant.
Susan served as an arbitrator and mediator on the American Arbitration Association’s panel for more than 15 years. She has mediated family cases for Catholic Charities at Mediation Center and Ramsey County District Court since 1990. Susan was selected to join the Wisconsin and Minnesota State Special Education Mediation Panels; she has been mediating special education cases for Minnesota and Wisconsin since 1997. She mediates family business, healthcare, seniors’ end of life decisions and lake property inheritance cases. She consults with companies on conflict prevention approaches.